Tuesday, 10 December 2013

How to reanimate Moto G dead battery - phone has discharged and won't charge

Hello,

some of people suffer from problem when they have fully discharged the phone. With completely dead battery sometimes the device does not want to start charging.

First of all, you need a good quality wall charger. Plug the phone and wait at least couple of minutes  hours to charge the phone.

To boot up the phone you need to use this simple trick:

Plug phone to charger and hold the power button for 18 or more seconds. After that the battery should start recharging.

60 comments:

  1. I tried doing this and it didn't work. I had just received a brand new moto-g and unfortunately the batteries ran out by the time i got home. I tried plugging it in and it showed now sign of life. I tried plugging it in and left it over night and still no signs of life in the morning. So then I plugged it in and held down the power button for more than 18seconds and still. no life. Any ideas as to why this is the case?

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    Replies
    1. Leave it in charger for like 10 minutes and try turning it on with power pressed for even more time. You could also check this thread:
      http://forum.xda-developers.com/showthread.php?t=2554976

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    2. Hold the volume down button then hold the power button continue holding them for 2 minutes then let go an a reboot screen will pop up then press volume up and your moto g should power up

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    3. Not working. Alternative ?

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  3. Their appears to be an oversight in the Moto G charging mechanism.
    The phone only seem to be able to pull a full charge current if the phone is on and can negotiate a high current supply from the PC or Wall charger. If the phone is off, this does not happen and the phone does not charge.

    I implement the High charge current mode manually by soildering a 1K8 resistor between the USB +5Vdc line (Red wire) and the two Data lines (White and Green wires). Once plugged in with the mod the phone started charging instantly. The charge current seems to be regulated at 1100mA. The USB Default current is only 100-200mA

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    Replies
    1. That could explain why good wall-chargers can charge phone which is off.

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  4. Hi its really very nice blog i enjoyed a lot to visit.324g mobiles

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  5. my moto g went dead when the battry is about 10%.
    it just 2 days i hv ordrd this from flipkart.
    can anyone please give me solution

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    Replies
    1. Your battery is propably dead. Try connecting it to a good wall-charger and leave it for couple of hours. Then follow the tips.

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    2. Hey Rahul, I got my Moto X from Flipkart recently and the same thing happened. It's JUST NOT turning on no matter what I do and however long I leave it to charge.

      What did you end up doing btw?

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  6. Hi... My Moto G died day before yest. I kept it untouched yesterday.(saw from one of the forums) I plugged it to my laptop and the notification LED light started blinking for few times and then when I pressed the power button it displayed a battery sign with white border. I thought it would charge and left the phone. But when checked after few hours it still wasn't alive. I have now plugged it to my HTC wall chrager (Output - 5V / 1A). I don't see any notification LEd blinking now but when i press the power button i see the white bordered battery sign. Am I on the right track. Will this charge up ? Am so disappointed right now.

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  7. thank you dude, it works for me :)

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  8. Thanks alot it is working for me now... thanks a ton... happy again :):):):)

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    Replies
    1. They are as old as the phone. It helped to recover many phones. Why are you so angry?

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  10. please help me get my moto g back alive it just died ive had it on charge over night and still nothing ive held the power button down for more than 18 sec. nothing please help.

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    Replies
    1. 1) Plug it into the charger
      2) Hold the VOL DOWN key
      3) While still holding the VOL DOWN key, press and hold the POWER key
      4) Hold both keys down for over 120 seconds. This is more than two minutes and will seem like a long time. You might want to time yourself to make sure you hold it longer than two minutes.
      5) After holding the keys down for more than two minutes, release them.
      6) The Flash Boot screen will display, and the Normal Reboot option will be highlighted
      7) Press the VOL UP key and the device will start a normal reboot.

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    2. Thank you! wow! this really works! I was just begining to think of going to the service centre. Thanks a lot Sir for this wonderful help. My phone is charging now once again! What a relief!

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    3. Wow ! Thanks Pierre .... It WORKED !

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    4. Thanks. I did not know there were different levels of reboot available.
      Thanks even for the advice about using a timer. Two minutes can be a loooong time.

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    5. Thanks it has worked for me. In the paest it took hours for phone to come back on.

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    6. Even when I pressed the vol up button to select normal charge, it does not charge.... Also, it's been on the charger for a day now and not taking in any energy.

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    7. Thank you!!!! It worked for me too. Completely appreciate your help. You have no idea. :-)

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    8. Yes it worked thank you! I went swimming with my phone lol but this brought it back to life. Thanks again!

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    9. It worked for me too...Thanks a lot....

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  11. I tried everything and nothing worked. This morning I went and bought a 2.1A wall charger and in 20 minutes it was working properly again :)

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  12. Pierre M
    Instructions work perfectly.

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  13. Hey guys, I know this comment is a month late, but I could really use some help. I tried holding down the power button for 20 seconds, and I also tried holding the power button and volume down button for over two minutes. Neither helped. My phone has now been charging for a good six hours.... but still nothing. If someone knows another method that could help, please let me know.

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  14. Yea I'm having the same issue here. Have tried holding the buttons down for 2 min+and also 3-A wall charger. .. white led blinks but nothing else. .. any other ideas? Might be time for a trip to motorola me thinks.

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  15. My phone goes from 100% to dead in 20min. It literally goes from around 90% to red flashing exclamation in one second. I've charged my phone when completely drained, on and off and overnight but nothing is working. I don't have a CPU right now either. Any ideas anyone.

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    Replies
    1. Normally coupl of hours of charging should help. Unfortunately such drains happen on Moto G... Do backup of your files and do a factory reset. Then I'd consider sending the phone to warranty repair.

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  17. my "moto g" is two weeks old. to be honest I loved it up until this point. last night it went dead and shut off. I placed it on the charger that came with the phone overnight, I woke up an it was burning hot. I cooled it off by setting it in front of my fan for a while, tried turning it on (unsuccessful) I tried a 1A adapter and a thick usb cable. also tried through my laptop. all that happens is the LED light stays on while plugged in. BUT WONT TURN ON! I've tried a lot of things such as hold the power button for 20 secs 2 min 5 min and nothing. I also tried VOL DOWN then power for 2 min as well as for 5 min. again nothing. this is very frustrating because not only like I said it's only two weeks old but I NEED MY PHONE! !
    SOMEONE! ! ANYONE? ?
    PLEASE HELP ME! !

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    Replies
    1. Try to use a good quality wall-charger. Normally Moto G doesnt come with charger, just cable.

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  18. I gone through your blog. Nice to read. Useful information. Thanks for sharing.
    See my blog about Solar Batteries manufacturers in India.

    Industrial Batteries manufacturers in India

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  19. Watch my Youtube Video for the GUARANTEED FIX for this problem:
    https://www.youtube.com/watch?v=qZhAabwi24M

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  20. i tried all the fixes and nada, even yours Kyle didn't work it's dead as a rock. from all the issues i see posted here and google results youtube ect. these phones need to be recalled. don't even bother with a replacement as it will do the same, get a different model or refund

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  21. tried all the buttons held down , nothing . should i just let it sit for a while or should i keep on charger. and also when i hoild down power button the LED doesnt even light up anymore

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  22. Hey my moto g2 won't start has probably drained out. After I plug in a white screen with the Motorola icon comes beneath which powered by android is written. This screen stays for a couple of seconds and the screen is black and again the White screen reappears. The charging thing doesn't come whatsoever. Please suggest somethin

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  23. IN BOOT SCREEN, I GOT NORMAL POWERUP, RECOVERY,FACTORY RESET OPTION. there is no nomal reboot option. which one i have to select?

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  24. First of all, you need a good quality wall charger. Plug the phone and wait at least couple of minutes hours to charge the phone. batteries for remote controls

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  25. I've had issue after issue with my motto g and finally found the problem...it's a piece of crap...going back to Samsung..they always work well and last a long time .

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  26. I've had issue after issue with my motto g and finally found the problem...it's a piece of crap...going back to Samsung..they always work well and last a long time .

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  27. please help me..
    i am installing system update kitkat to loillipop and i didn't checked battery condition ..after 30 minutes i seen it was not powering on ..
    can anyone help me to solve this

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  29. What do I do because it goes to the white screen with the 0 percent it stays on for about a min or two then cuts off so someone please help me

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  30. my moto g 2nd gen battery is dead.it is become a helical shape.so i try to buying new battery but.battery was not availble in my area.so please help me...anyone tell me any idea

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  31. White led blinks but nothing happens!

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  32. only notification light is flashing continuously when plugged in, Nothing else is working .. no volume button reboot and no white screen of charging.
    please help

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  33. Pierre you are a legend...i am so glad people like you on the internet to help us non techy people with phones that come with no instructions and rubbish phone shop customer service..
    Please keep up your wonderful efforts to help us, my phone died no blinking light but followed your instructions exactly and BINGO!!! My hero xxx

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  34. i tried more then 5 minutes to hold both power and vol down button nothing else happens...i have moto g2 charger that come along with phone...will u hav anthr method....plss help

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  36. Hi i xave a XT1040 and was on a custom Rom that i think makes noa nay difference as i am using it since June .Left my phone almost with 80% battery and returned home after 2 hours and it was switched off.Tried to start it but get no response.Tried to enter to recovery but the phone seems dead.Just when i connect the charger the white led turns on but nothing more.Is there any solution please?

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  37. if phone is not charging after completely discharging, then, press and hold power and volume button for approx 30 sec. Bootloader screen will appear. navigate to power off using volume button. press power off. Do all above steps while charger is plugged in. Now press and hold power button. A white light will appear at upper speakers. keep charger plugged in for another 10 mins. Your phone will auto restart and will continue charging

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  38. moto e 1st no open only beep lighting when connect to charger help me if its dead or
    any other problems

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